Premium Features

Create embeds with buttons for opening tickets.

Define support categories with unique settings.

Browse and view all tickets from the dashboard.

Custom embed color and footer text.

Pre-written message templates for staff.

Ticket stats, category breakdowns, staff leaderboard.

Full-text search across all ticket messages.

Automatically close inactive tickets (per-panel).

Rate limit ticket creation per user (per-panel).

1-5 star rating DMs sent after ticket closure.

HTTP notifications on ticket events.

Connect external tools like GitHub to create and track issues from tickets.

Alerts for unanswered tickets (per-panel).

Auto-assign tickets to staff with fewest open.

Visual if/else routing rules executed on ticket creation.

Change ticket status: Open, In Progress, Waiting, On Hold.

Staff can claim ownership of tickets.

Run a custom-branded bot instance.

Create tickets as forum posts.

Multiple language options for bot messages.

Download ticket conversations as HTML.

Internal notes visible only in the dashboard.

AI-powered responses to new tickets using your knowledge base.

Create articles for AI-powered support and semantic search.

Bulk import articles from URLs or files using AI.

Staff can query the knowledge base with AI in tickets.

Track all admin and staff actions with filtering.

Post audit events to your Discord log channel.

Dedicated staff view with queue management and permissions.

Delete ticket threads instead of archiving when closed.

Send ticket creators a transcript link on closure.

Custom subdomain portal for end users to view tickets.

Reward members with XP for messages, voice, and tickets.

Customize XP amounts per source and cooldowns.

Boost or reduce XP for specific roles or channels.

Assign roles when members reach certain levels.

Custom announcement channel and message template.

Highlight popular messages via reaction thresholds.

Multiple starboard channels with different emojis.

Custom emoji, threshold, self-star prevention, media-only.

Create and manage giveaways with bonus entries.

Community suggestion board with upvote/downvote voting.

Hide suggestion author identities.

Auto-create discussion threads on suggestions.

Create timed polls with button voting.

Multi-vote, anonymous, role-restricted, hidden results, 30-day max.