Pricing

Simple, transparent pricing

Tixie is free to use with core features. Upgrade to Premium to unlock the full feature set for your server.

Free

Core ticket management

$0/month
  • Ticket panels
  • Up to 3 categories
  • Ticket logs
  • Ticket statuses
  • 7-day audit log
  • 1 routing rule
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Premium

Everything, unlimited

$6.99/month

or $50/year (save 40%)

Per server. All prices in USD. Includes all free features plus:

  • Unlimited categories
  • Custom branding
  • Canned responses
  • Analytics & reporting
  • Ticket search
  • Auto-close & reminders
  • Spam cooldowns
  • Feedback surveys
  • Webhooks
  • Round-robin routing
  • Ticket router
  • Ticket claiming
  • Forum channel mode
  • Language support
  • Transcript export
  • Staff notes
  • AI auto-response
  • Knowledge base
  • /ask command
  • 90-day audit log
  • Audit Discord channel
  • Staff dashboard
  • Delete on close
  • DM transcript on close
  • White-label bot
  • White-label portal

Premium subscriptions are managed per server from your dashboard. All payments are processed securely by Paddle. See our Terms of Service for refund policy details.